Twenty

Twenty is an open-source CRM built in France, offering a flexible alternative to restrictive platforms. It's designed for businesses that need to adapt their tools to their unique processes, not the other way around. Because it's open-source, you own your software and your data, giving you full control and a clear path to GDPR compliance. You can self-host or use their cloud service.

This approach gives you direct control over your customer relationship management without the vendor lock-in of traditional SaaS tools. It's particularly useful for companies that need a CRM that can evolve with their specific operational needs.

Key capabilities include:

• Custom Data Models: Adapt objects and fields to match your business logic.
• Personalized Views: Create Kanban boards, lists, and dashboards for your workflows.
• Workflow Automation: Connect to other systems using APIs and webhooks.
• Granular Permissions: Manage exactly who can see and edit data.