LiveChat

LiveChat is a tool for adding real-time chat to your website, allowing you to communicate directly with visitors. Developed by a Polish company, it is designed with EU businesses in mind, offering European data hosting to help you meet GDPR data residency requirements.

Use it to engage potential customers proactively, answer their questions instantly, and guide them through the purchasing process. The platform includes reporting tools to track chat effectiveness and agent performance. For efficiency, you can use AI-powered chatbots to handle common questions, freeing up your team to focus on more complex inquiries.

Key functions include:

• Proactive Chat: Automatically start conversations with visitors based on their on-site behavior.
• Canned Responses: Create pre-made answers for frequently asked questions to respond faster.
• Chatbots: Deploy automated bots to manage routine support and sales tasks 24/7.
• Integrations: Connects with over 200 other business tools, including CRM and e-commerce platforms.