Superchat

Superchat centralizes all your customer messaging channels, including WhatsApp Business, into a single, shared inbox for your team. Built and hosted in Germany, it provides a fully GDPR-compliant solution for your business communication, ensuring your data is handled according to strict EU privacy standards.

The platform is designed for sales, support, and marketing teams to manage customer interactions efficiently. Instead of switching between different apps, your team can collaborate on conversations from one central hub.

Key functionalities include:

• Unified Inbox: Manage messages from WhatsApp, web chat, and other channels in one place.
• AI & Automation: Set up automated replies and workflows to qualify leads and answer common questions 24/7.
• Team Collaboration: Assign conversations to team members, add internal notes, and work together on customer queries.
• WhatsApp Marketing: Create and send GDPR-compliant newsletters directly to your customers' favorite messaging app.