telli

telli is a platform for building and deploying AI voice agents to handle customer calls. It's designed for sales, support, and operations teams that want to automate phone conversations and the tasks associated with them. You can use it to book appointments, resolve support issues, or manage operational workflows around the clock.

The platform provides a complete environment for creating and managing your AI agents. It's built to be flexible. You can build agents using a no-code studio with natural language, guided by an AI assistant named Charlie. The agents can perform real-time actions during a call, such as checking a database or scheduling a meeting, and then trigger post-call workflows.

• Custom Voices & Languages: Choose from a library of natural voices or clone your own to match your brand. Agents can operate in over 30 languages with local accents.
• Knowledge Base: Upload documents and FAQs to ensure your agents provide accurate, consistent answers.
• Integrations: Connect directly with CRMs like Salesforce and HubSpot, or use the API to link to other systems.
• Model Agnostic: The platform uses a variety of AI models, so you aren't locked into a single provider.
• Phone Management: Use telli's phone numbers or connect your own through SIP trunking.

Once deployed, you get tools to monitor performance. Live dashboards track metrics like conversion rates and call outcomes. You can also review call recordings and transcripts to understand conversations and perform quality assurance. The system can scale from a single call to thousands running in parallel without changes to your infrastructure.