VITAS

VITAS is an AI-powered phone assistant that answers your business calls and handles routine inquiries automatically. It's designed to reduce the time your team spends on repetitive phone tasks, such as taking appointment requests or logging sick notes. This lets them focus on more valuable work. It works for any size or type of business.

The assistant interacts with callers through natural conversation. People can just state their needs instead of navigating complex button-press menus. It asks the right questions to gather all the necessary details. It's easy for callers to use.

All the information from these automated calls is collected and presented in a structured format on the VITAS platform. Your team gets a clear summary of each request, making it simple to follow up.

You can configure the assistant yourself without needing any IT background. The setup is done through a web browser using text inputs and templates, and it typically takes about an hour to get started.

Key capabilities include:

• Conversational AI: Allows callers to interact naturally by speaking, which is a better experience than traditional phone menus.
• No-code setup: Customize your phone assistant's responses and call flows through a simple web interface.
• Organized call data: Presents all collected information in a central platform for your team to review and process.
• Security certified: VITAS is ISO 27001 certified for information and data security, handling data according to European standards.