Lime Connect (Userlike)

Lime Connect provides a customer communication platform for your sales and support teams, combining live chat, messaging channels, and AI automation. Based and hosted in Germany, it's built with data security and GDPR compliance at its core, giving you a reliable way to interact with customers.

The platform helps your team manage conversations more effectively and turn interactions into revenue. Key functions include:

• A Shared Inbox: Consolidate conversations from your website chat, WhatsApp, and email into one central place for your team.
• AI Agents & Automation: Use AI chatbots to answer common questions 24/7, freeing up your human agents for more complex support and sales inquiries.
• Proactive Website Chat: Engage website visitors with a customizable messenger to answer questions, guide them through your site, and capture leads.
• WhatsApp Campaigns: Send interactive newsletters and marketing messages directly to customers on a channel they frequently use.

As a German company, Lime Connect ensures full GDPR compliance and holds an ISO 27001 certification for information security. All data is hosted within the EU, meeting strict data sovereignty requirements.