Crisp

Crisp centralizes all your customer conversations into a single, collaborative platform. Built and hosted in France, it provides a GDPR-compliant way to manage support, sales, and marketing communications without juggling multiple tools. The platform is designed to help your teams work more efficiently and provide better customer context.

Key features include:

• Shared Inbox: Bring together messages from your website chat, email, WhatsApp, Messenger, and other channels into one unified view.
• AI Agents & Automation: Build no-code AI workflows to automate answers for common inquiries, freeing up your team for more complex issues.
• Integrated Knowledge Base: Create a self-service help center to allow customers to find answers on their own, reducing your support ticket volume.
• Built-in Support CRM: Access customer data and conversation history directly within the inbox for more personalized and informed interactions.

Because Crisp is a European company, your data is stored within the EU, simplifying data sovereignty and compliance requirements for your business.